Virtual Help Service via Chat or Voice

Note: The virtual help service is now closed. To get research help, visit the library's reference desk or email us at

Join any time during the hours below to ask a library staff member for help with finding the information you need!

Mondays 5:00pm - 8:00pm
Tuesdays 5:00pm - 8:00pm
Wednesdays 3:30pm - 6:30pm
Thursdays 3:00pm - 6:00pm
Fridays closed

Closed on the following holidays:

Family Day - February 21, 2022
Good Friday - April 15, 2022

No microphone/video required! You can communicate solely using the chat box or your microphone and video. Whatever you prefer! 

Use the following link during the above times to get help:

If you have a question outside of the service hours, no problem! Just email and a staff member will respond within 48 hours.